This retail operations associate role must provide excellent customer service and will work in either the warehouse department where merchandise shipments will be received; or performing cash handling duties using the AR system in the Mercado department. This role ensures that the department is clean, neat and organized.
Warehouse Department:
Must be able to use Material Handling Equipment (forklift, order picker, electric pallet jack).
Provide excellent customer service at all times. Assist customers when required.
Takes daily direction from the Group Leader.
Process receiving orders correctly, according to each appointment.
Responsible for inspecting and proper handling whether staging, stocking or picking any merchandise, protect from damage. Inform Supervisor or GL in charge.
Able to palletize products.
Correctly account for all merchandised handled and keep extreme care when handling all sensitive material either due to damageability or security requirements.
Able to work in heights up to 25 ft.
Work different hours when required and accept cross training for well-rounded development.
Load/unload always following the established procedures for such as sofas, electronics, furniture, etc.
Daily Inspection of the equipment as required.
Responsible for using the correct equipment to load and unload in order to protect merchandise at all times.
Complete own assignments expeditiously and safely.
Extreme care with black wrapped (high security/high value products) pallets.
Processing of all in/outbound orders and allocates correctly using system.
Responsible for taking care of equipment used and charging equipment at the end of shift.
Transfer merchandise from stores and ensuring proper handling conditions to minimize risk of damage.
Requires the ability to perform all primary job tasks at an accuracy level of 99% or higher.
Maintain assigned area clean and hazard free following safety requirements at all times.
Assist Inventory-Loss Prevention to resolve inventory errors or other discrepancies.
Report discrepancies immediately to the Supervisor of any Safety hazards and follow procedures at all times.
Other related duties maybe assigned.
Minimum Requirements
Job Requirements:
Mercado Department:
Prepares Cash Register and Assigned area to ensure it is ready to accept customers.
Records amount of sale on cash register and makes change.
Obtains credit authorization on Credit Sales as needed.
Is responsible for all the procedures related to Cashiering including full responsibility for monies under his/her control.
Updates customer information as required.
Inspects merchandise prior to bagging to see that it is in satisfactory condition and verifies sales slip with price tickets on merchandise.
Balances cash register on a daily basis.
Dusts, cleans and restocks merchandise shelves as assigned.
Sets up advertising signs on promotional items as well as any other signage that is required.
Does price changes on merchandise as needed.
Helps customers by answering any questions on the products in the Mercado area.
To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required.
Excellent attitude
Dynamic and Enthusiastic
Minimum 6 months as Receiver merchandise handler.
Language Skills
Spanish and English
Computer Skills
Basic ability to understand and use handheld computer accurately.
Certificates and Licenses
Other Requirements
Math Skills that allow the candidate to be able to add, subtract, multiply and divide using whole numbers, fractions, percentages and decimals

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.